Shipping policy
At CustomKartShop, we aim to deliver your custom-made products safely and on time. Since each item is specially crafted for you, please review the details below regarding our shipping process.
Order Processing Time
All orders are made-to-order and require time for production.
- Orders are processed within 5 Days
- Processing includes customization, quality checks, and packaging
- Orders are not shipped on Sundays or public holidays
Shipping Methods
We partner with reliable courier services to ensure safe and timely delivery. Shipping options may include:
- Standard Shipping
- Express Shipping (if available)
The available options will be shown at checkout.
Delivery Timeframes
Once your order is shipped, estimated delivery time is:
- Domestic (India): 7 to 10 Days
- Remote areas may take slightly longer depending on location
Please note that delivery timelines are estimates and may vary due to external factors.
Shipping Costs
- Shipping charges are calculated at checkout based on your location and order size
- Standard shipping cost: 99 Rs (if applicable)
- Free shipping may be available on select orders or promotions
Tracking Your Order
Once your order is shipped, you will receive:
- A tracking ID via email/SMS
- A tracking link to monitor your shipment in real-time
Delivery Issues & Delays
While we strive to ensure timely delivery, delays may occur due to:
- Courier service issues
- Weather conditions or natural disruptions
- High order volumes during peak seasons
In case of delays or delivery issues, please contact us at bookmarkstech@customkartshop.com, and we will assist you.
Incorrect Address or Failed Delivery
- Please ensure your shipping details are accurate at checkout
- We are not responsible for delays or losses due to incorrect address details
- Additional charges may apply for re-delivery in such cases
International Shipping (If Applicable)
- We may offer international shipping to select countries
- Delivery timelines vary by destination
- Customs duties, taxes, or import fees (if any) are the responsibility of the customer
Need Help?
For any shipping-related queries, feel free to contact us:
📧 Email: bookmarkstech@customkartshop.com