Terms of service

Welcome to CustomKartShop. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. Account Terms

  • You agree to provide accurate, complete, and current information when creating an account or placing an order
  • You are responsible for maintaining the confidentiality of your account details
  • We reserve the right to refuse service or terminate accounts at our discretion if any misuse is detected

2. Pricing and Payment

  • All prices listed on the website are in INR (₹) unless stated otherwise
  • Prices are subject to change without prior notice
  • Payments must be made in full at the time of purchase through approved payment methods
  • We use secure third-party payment gateways to process transactions

3. Product Descriptions

  • We strive to ensure that product descriptions, images, and specifications are accurate
  • However, slight variations may occur due to customization, lighting, or material differences
  • As many of our products are custom-made, final output may differ slightly from preview images

4. Order Acceptance

  • Once an order is placed, you will receive a confirmation email
  • We reserve the right to accept or decline any order due to reasons such as product availability, incorrect pricing, or suspected fraud
  • Orders for customized products cannot be cancelled once confirmed

5. Shipping and Delivery

  • Orders are processed and dispatched within [BUSINESS DAYS] unless stated otherwise
  • Delivery timelines may vary depending on location and courier services
  • Delays caused by logistics partners, natural events, or unforeseen circumstances are beyond our control

6. Returns and Refunds

  • As our products are custom-made, we do not accept returns or cancellations once an order is placed
  • Refunds or replacements will only be considered in cases of:
    • Damaged or defective products
    • Incorrect items received

Please refer to our Return & Refund Policy for detailed information.

7. Prohibited Uses

You agree not to use our website for:

  • Any unlawful or fraudulent activities
  • Violating any applicable laws or regulations
  • Uploading or transmitting harmful code or content
  • Misusing or attempting to disrupt website functionality

8. Limitation of Liability

  • [STORE NAME] shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website
  • Our total liability shall not exceed the amount paid for the purchased product

9. Intellectual Property

All content on this website, including images, logos, text, and designs, is the property of [STORE NAME] and may not be used or reproduced without permission.

10. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in India.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page.

12. Contact Information

For any questions regarding these Terms, you can contact us at:

📧 Email: bookmarkstech@customkartshop.com